Electronic / High tech

The high-tech sector is particularly competitive and subject to very strong peaks of activity linked to the regular launch of new products. Its logistics are demanding because these are high-value products with many associated services (smart cards, personalisation, repackaging, etc.) and multi-channel distribution.

ACSEP has supported Samsung Electronics France in the improvement of its e-commerce logistics, but also Boulanger and Electro Dépôt in the integration and support of their logistics IS.

The logistics of high-tech products must be in tune with the associated marketing campaigns. And since these are often worldwide launches, the supply chain must be perfectly organised to meet customer expectations, whether for an in-store or e-commerce experience.

Thanks to the quality of the technology monitoring and their operational and IT expertise, the ACSEP teams are at your side to help you improve your supply chain (audit, reorganisation, internalisation, e-logistics, IT integration…).

With the help of ACSEP, Samsung Electronics France improved its e-commerce logistics. We optimised its logistics organisation via a set of quick wins and also installed the IzyPro WMS to absorb a growing volume of activity.

As a true collaborative tool, all internal departments (logistics, marketing, sales, call centre, etc.) can access easily to IzyPro, which allows smoother communication, especially with the sales department to improve customer service.