Distribution and e-commerce businesses

An efficient supply chain is essential for the retail and e-commerce sectors. An in-store stock shortage or a long delivery time is often unacceptable for customers who have become particularly volatile with the advent of e-commerce and the multiplication of physical sales outlets.

Whether you manage your supply chain internally or by an external logistics service provider, whether you are a generalist or a specialist, whether you are a retailer or a pureplayer, whether you are in the food, textile or electronics industries, you need to have a perfectly efficient and agile logistics organisation in order to be able to process use-by dates, colour/size references or batch numbers.

With its multidisciplinary team and its expertise, ACSEP knows the multiple challenges of distribution and supports groups such as Carrefour, Intermarché, Boulanger and La Grande Récré, as well as pureplayers such as Vente-Unique.com, Tikamoon and Chullanka, in the optimisation of their logistics organisation, for the benefit of the satisfaction and loyalty of the end customer.

With the boom in omnichannel and e-commerce, the customer experience is no longer just the Holy Grail of marketing and sales departments. It is also that of the supply chain departments who work behind the scenes to make customer promises possible.

Increasingly personalised, it is now heavily dependent on logistics, which must constantly adapt to combine profitability and quality of service, whether it be click and collect, ship from store, home delivery, or storage in lockers…

Not forgetting the return logistics, which is both a fantastic competitive advantage for building customer loyalty and a major logistics cost centre (on average 21% of the purchase price according to a Mondial Relay/E-commerce Nation study).

ACSEP teams reinvent warehouses on a daily basis by improving them, from floor to ceiling, from operations to IT.

Thus, our 360° support focuses on :

1. The way men and women work everyday with the implementation of best practices and the empowerment of your teams through business and IT training,
2. The organisation and improvement of workstation ergonomics,
3. The location of stocks according to their rotation, life cycle or size,
4. Site layout and mapping of racks, aisles, conveyors, mechanised systems, etc.
5. The choice and integration of existing IT systems: WMS, application bricks, customised solutions, desktop publishing software, EDI, etc.
6. Hosting and supervision of your solutions (version upgrades, patches, etc.).

The supply chain sector is constantly evolving and is at the centre of an incredible technological revolution. These new tools allow people to consume differently, anywhere and anytime.

That’s why ACSEP offers its expertise, but also that of its partners, to provide the best customer experience, while reducing delivery times and costs. We work with an ecosystem of partners who are experts in their fields to better prepare and improve the delivery of orders. Among them, let’s mention Talend on the data side, E-dentic and its Epyo solution on connected gestures, Efalia Compose and its desktop publishing solutions, or WIIO whose solutions allow us to free ourselves from the software in place.

We work for all of you, whether you are craftsmen, e-traders or multinationals!